Privacy Policy

Effective Date: 08 August 2026
This policy explains how Omaluxe Collections (operating at omaluxecollections.com) collects, uses, and protects your personal information when you shop with us. By using our website, you agree to the practices described here.

• ✦ Order information: When you place an order, we collect your name, email address, phone number, and delivery address.
• ✦ Payment information: Payments are processed securely through PayPal. We do not store your card details on our servers. PayPal's own privacy policy governs payment data.
• ✦ Communication data: If you contact us via WhatsApp, email, or our contact form, we retain those messages for customer service purposes.
• ✦ Usage data: We may collect anonymous data about how you navigate our website (pages visited, time spent) to improve user experience.

• ✦ To process and fulfil your orders and arrange delivery.
• ✦ To send you order confirmation and delivery updates via email or WhatsApp.
• ✦ To respond to your enquiries and provide customer support.
• ✦ To send you marketing emails or messages — only if you have subscribed or consented.
• ✦ To improve our website, products, and services based on aggregated usage patterns.
• ✦ To comply with legal obligations where required.

• ✦ We do not sell, rent, or trade your personal information to third parties.
• ✦ We share your delivery details with our logistics/courier partners solely to fulfil your order.
• ✦ We use PayPal for payment processing — your payment data is subject to PayPal's Privacy Policy.
• ✦ We may disclose information if required by applicable law or a lawful government request.

• ✦ We take reasonable measures to protect your personal data from unauthorised access, loss, or disclosure.
• ✦ Our website uses HTTPS encryption for all data transmitted between your browser and our server.
• ✦ Access to customer data is restricted to authorised personnel only.
• ✦ Despite our best efforts, no internet transmission is 100% secure. We cannot guarantee absolute security.

• ✦ Our website may use session cookies to maintain your shopping cart and improve your browsing experience.
• ✦ We do not use tracking cookies for advertising purposes.
• ✦ You can disable cookies in your browser settings, though this may affect some website functionality.

• ✦ You have the right to request a copy of the personal data we hold about you.
• ✦ You can request that we correct inaccurate data or delete your data (where we have no legal obligation to retain it).
• ✦ You can unsubscribe from marketing messages at any time by contacting us.
• ✦ To exercise any of these rights, contact us via WhatsApp or our contact form.

• ✦ Our website is not directed at children under the age of 13.
• ✦ We do not knowingly collect personal information from children.
• ✦ If you believe a child has provided us with personal information, please contact us immediately.

• ✦ We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
• ✦ We encourage you to review this page periodically to stay informed.
• ✦ Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

If you have questions about this Privacy Policy or how we handle your data, please reach out: